Upwork Unveils Top 10 Most In-Demand Skills for Technology, Marketing, and Customer Service Independent Talent in 2022

Upwork Freelancing platform released a trio of lists containing the top 10 most in-demand skills for freelancers working in the tech, marketing and customer service industries for 2022. These most in demand skills are categorized into three parts.

The 10 most in-demand freelance Tech Skills

1. Web design
2. WordPress
3. Web programming
4. JavaScript
5. CSS
6. HTML
7. PHP
8. Shopify
9. API
10. Graphic design

The 10 most in-demand freelance Marketing Skills

1. Social media marketing
2. Lead generation
3. Facebook
4. SEO
5. B2B marketing
6. Instagram
7. Marketing strategy
8. Social media management
9. Email marketing
10. Marketing research

The 10 most in-demand freelance Customer service Skills

1. Customer service
2. Customer support
3. Email communication
4. Phone support
5. Email support
6. Communication etiquette
7. Online chat support
8. Answering product questions
9. Data entry
10. Administrative support

The greatest year-over-year growth on Upwork has been in web programming (43% YoY growth), web design (31%) and social media marketing (25%). If you’re skilled in one of those areas, this may be the sign you’ve been looking for that it’s time to consider going freelance.

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